Who we are
This policy explains how Vyoop ("we", "us") handles personal data collected through vyoop.com and the Vyoop products.
What we collect
When you book a demo, contact us, or use our software, we collect the information you provide directly — name, company, email, phone, business type, and the messages you send us. Our software stores the operational data you put into it (CRM records, work orders, sales receipts, etc.) under your account.
How we use it
- To deliver and operate the products you have signed up for.
- To contact you about your demo, support requests, or account.
- To improve our products through aggregated, de-identified usage analytics.
- To meet UAE legal and regulatory requirements (VAT, Corporate Tax 2026, e-invoicing).
Where it lives
Customer operational data is stored on infrastructure located in the UAE or in regions configured for UAE data residency. Marketing-site analytics are processed by Google Analytics 4 and Microsoft Clarity in line with their published terms.
Sharing
We do not sell your data. We share it only with sub-processors needed to deliver the service (payment gateways, WhatsApp Business API, hosting), and only as required by UAE law.
Your rights
You may request a copy of your data, ask us to correct it, or ask us to delete it. Email info@vyoop.in with the subject line "Privacy request".
This document is provided for general information. Final wording is pending legal review. For specific concerns about your data, contact info@vyoop.in.